Returns & Shipping Policy

Islamic Items Clearance Service (IICS-UK Ltd)

Company Name: IICS-UK Ltd
Registered in England and Wales: Company No. 16786859
Registered Office: 5 Concept Court, Kettlestring Lane, York, YO30 4XF, England

Last Updated: October 2025

1. Shipping Information

We aim to dispatch all orders within 1–2 working days after payment has been confirmed. Standard delivery typically takes between 3–5 working days within the United Kingdom.

Orders are shipped using a UK courier or postal services with tracking where available. Delivery times may vary depending on location, courier workload, or other factors beyond our control.

We currently deliver to UK addresses only. Please ensure that all shipping information is entered correctly at checkout; we cannot be held responsible for delays or losses caused by incorrect address details.

2. Delivery Confirmation

Once your order has been dispatched, you will receive a confirmation email containing tracking information (where applicable). Please allow the full estimated delivery time before contacting us about a delayed order.

3. Returns Policy

All sales made through IICS-UK Ltd are final. We do not accept returns or exchanges unless an item is received in a condition that is significantly different from its description(for example, incorrect title or major undisclosed defect).

Because our books are pre-owned or second-hand, normal wear, minor markings, or age-related condition issues are expected and described in the product listing. Customers are advised to review all details carefully before purchasing.

4. Damaged or Missing Orders

If your order is damaged in transit or does not arrive, please contact us promptly at the email address on our Contact page. We will work with the courier to investigate the issue and may provide a replacement or refund if appropriate.

5. Non-Returnable Services

Our book collection and valuation services are independent of online sales and are non-refundable once a collection has been booked and completed, even if you decline our valuation offer.

6. Contact Us

For any questions about shipping, delivery, or damaged items, please contact:
IICS-UK Ltd
5 Concept Court, Kettlestring Lane, York, YO30 4XF, England
Email: (as listed on our website Contact page)